Will the Creation of 100,000 Customer Service Jobs in the US Increase Customer Satisfaction?

2011-08-26T11:45:00-04:00August 26th, 2011|Blog|

In a nationwide survey from Consumer Reports, sixty-seven percent of respondents had hung up on customer service without having their problem addressed. What can be done to address this problem? One group has formed to create 100,000 customer service representative jobs in the US in an effort to help improve both customer service and the [...]