Case Studies

Partnership Case Study Making Diverse Hires: You Get What You Look For People Science was approached by the Executive Leader of Human Resources of very large international Information Technology and Telecommunications company whose board was expecting an increase in the diversity of new hires.   At this point the company had already increased their total diverse […]

  Partnership Case Study Flexibility is crucial to the ever changing world of Recruitment “Can you staff up and can you staff down?” are two of the most popular questions we are asked as an RPO provider.  Our answer is simple, when you view yourself as an extension of your clients recruiting department, how could […]

  For the first time in its history, a highly specialized niche pharmaceutical company was launching a new drug, requiring approximately 200 hires within a four month time frame. Early due diligence uncovered approximately 1,200 candidates who possessed the needed skill sets for the open positions.  Hiring 200 of the 1,200 would mean capturing 17% […]

Rapidly Growing VoIP Company Hire 1100 New Call Center Employees and Reduce Turnover Rates Challenge: Newly relocated VoIP company is adding subscribers at the rate of 160,000 per month. The company called for the establishment of a state-of-the-art Call Center hub comprised of 1,800 employees both technical and non-technical. This hub will act as the […]

An Established Telecommunications Company Adding a New Segment of Business Must Triple the Size of National Outside Sales Force Challenge: A well established telecommunications company is adding a new product line to their suite of in home services. Until recently there has been little or no competition for market share in most regions. Now, competition […]

Create a Customer Service Department for a New Division of a Large Insurance Carrier Challenge: A large well established insurance company purchased a small information technology company, allowing for a new revenue stream while increasing company size from 40 employees to 290 over a 16 month period and increasing case management by more than 200%. This […]

National New Home Builder Seeks a Cost Efficient Means to Recruit Sales People in a Downturned Housing Market Challenge: A national home builder must add highly skilled sales people to housing developments around the United States in order to assure the developments are well represented to potential new home buyers. At the same time, Human […]

A Growing Telecommunications Company Outsourcing to Off Shore Call Centers Saves Dollars But Results in Too Few First Call Resolutions and Depreciation of Customer Service Satisfaction Challenge: The Company is saving more than 300% of cost by sending over 2000 call center seats offshore to multiple companies and countries. However, first call resolutions in many […]